We did something

After nearly 15 months of planning and working the One Eleven Food Hall in Pullman opened. Our partnership with Chicago Neighborhood Initiatives really expanded our idea of how we contribute. As consultants we are typically working with existing businesses that need operational improvements. Businesses that are already up and running, but just not running as well as they’d like. This project was different because we were tasked with building the concept from ground up.

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Jacob Hagan
Systems Are Awesome!

There are two critical reasons why everything you do needs to be systematic. 1. It makes measuring effectiveness much easier. 2. It makes training your staff a breeze. If you’ve ever worked for a big corporate brand than you know that almost everything is written down, in pictures, on video and accessible in a binder or online.

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Russell Baltes
ESSENTIAL MANAGEMENT SKILLS

The restaurant industry is plagued with under-performing management. But we really only have ourselves to blame. Historically this industry has been one defined by chaos, emergency, and urgency. We've all said the phrase a million times, "have a sense of urgency." Urgency is fine, but it's not a skill set. It's a mentality.

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Russell Baltes
BE PREPARED FOR YOUR INTERVIEWEE

An interview is a conversation between two people designed to quickly get to know the person and their experience level as it pertains to your open position. But be mindful that an interview goes both ways. The interviewee is also learning about you and your organization through what you communicate both verbally and through body language…

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Russell Baltes