Systems rule!

There are two critical reasons why everything you do needs to be systematic. 1. It makes measuring effectiveness much easier. 2. It makes training your staff a breeze. If you’ve ever worked for a big corporate brand than you know that almost everything is written down, in pictures, on video and accessible in a binder or online.

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Russell Baltes
ESSENTIAL MANAGEMENT SKILLS

The restaurant industry is plagued with under-performing management. But we really only have ourselves to blame. Historically this industry has been one defined by chaos, emergency, and urgency. We've all said the phrase a million times, "have a sense of urgency." Urgency is fine, but it's not a skill set. It's a mentality.

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Russell Baltes
BE PREPARED FOR YOUR INTERVIEWEE

An interview is a conversation between two people designed to quickly get to know the person and their experience level as it pertains to your open position. But be mindful that an interview goes both ways. The interviewee is also learning about you and your organization through what you communicate both verbally and through body language…

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Russell Baltes